I looked at my Tmobile bill today and noticed it was $10 higher than normal. I have their 'get more' plan that gives 600 'whenever' minutes. I never come even close to using my cell that much.
So I'm looking at the charges, and noticed that the $10 was from 411 calls! WTF? Tmobile is charging $1.25 for each 411 call. That is such a fucking ripoff. Why can't they use the 'whenever' minutes that I never used to pay for this crap?
On the bill envelope they are encouraging people to dial 411. Their desire to squeeze as much money as possible from customers is vividly apparent.
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